Help
Everything about your REALM Smart Contact card, in plain words.
Getting started
Sign in
- Open My Card on your phone.
- Tap Sign in with my work email and type your REALM email.
- Type the 6-digit code from your email. You stay signed in on that phone.
- No card yet? If your email ends with @realmgroupglobal.org, your card is made for you the first time you sign in.
Put My Card on your home screen
- iPhone: in Safari tap the Share button, then Add to Home Screen.
- Android: tap the menu (three dots), then Add to Home screen or Install app.
It then opens full screen, even with no signal.
Edit your card
Photo, cover photo, name, phone and links
My Card > Edit. Change anything, then tap Save my card. Signed in on your phone? Your own card also shows an Edit my card button at the top.
Add your socials
Edit > My social links > + Add a social link. Paste the full link to your profile or page. Facebook, Instagram, LinkedIn, YouTube, TikTok, X, WhatsApp and more are recognised. Each one becomes a Follow / Subscribe / Connect button.
The company pages (Follow our pages) are added by the office for everyone.
Colours, layout, dark mode, language
Edit > Design my card: 13 colour themes, 4 layouts, light or dark, and the card language. Tap Show live preview to see it before saving.
Video, gallery and extra buttons
Edit > Design my card: add an intro video (YouTube or Vimeo link), up to 6 photos, and extra buttons to any link (listings, price list, booking page).
More than one card
Edit > My cards > + Add a card (for example a personal or event card). Switch between them at the top of My Card.
Share your card
QR code
Open My Card and show the QR code. Turn your screen brightness up. Any phone camera can scan it.
Link and social media
My Card > Share link (WhatsApp, Messenger, SMS, email), or the Share my card buttons. Save QR image makes a picture for stories and posts.
Tap phones (NFC)
Android: use the REALM Card app from the app page, then hold the back of your phone to theirs. You can also write your card to a blank NFC sticker from My Card > Tools.
Email signature and video-call background
My Card > Tools: copy your email signature into Gmail or Outlook, and download a Zoom / Teams background with your QR code.
Leads
Where do people's details go?
When someone fills in Exchange contact on your card, they show in My Card > Leads with a red badge. Set a status, add notes and a follow-up date, and reply with one tap.
Field days and expos (no signal)
Leads > Add a lead works offline. The leads are kept on your phone and upload by themselves when you are back online.
For managers and admins
Team tab
Managers see the team's cards, stats and leads in My Card > Team. Admins can also add people, import a CSV, send sign-in links, switch cards off and hand a card over when someone leaves.
Company pages, cover and look for everyone
Admin > Brands & company socials: set the company pages, a cover photo and the default look once for a whole brand.
Still stuck?
Email support@realmgroupglobal.org.